Privacy Policy | Stratos Labs LLC

1. Who We Are

This Privacy Policy describes how Stratos Labs LLC, a Wyoming limited liability company (“we,” “us,” or “our”), collects, uses, and protects personal data when you visit our corporate website at https://stratoslabs.pro (the “Site”) or communicate with us.

For information about how we handle personal data in connection with our software products, including CharterCRM, please see the Privacy Policy published on the applicable product website.

Questions about this policy may be sent to contact@stratoslabs.pro.

2. Data We Collect on This Site

This Site is a corporate informational website. We collect only limited categories of data through it:

Contact information you provide: name, email address, and message content when you contact us by email or through any contact form on the Site.
Technical and usage data: IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and access timestamps, collected automatically when you visit the Site.
Cookies and similar technologies: small data files stored on your device to support basic Site functionality and anonymous analytics.

We do not collect payment information, account credentials, or detailed profile data through this Site.

3. How We Use Your Data

We use the data collected through this Site for the following purposes:

Responding to your inquiries and communicating with you.
Operating, maintaining, and improving the Site.
Understanding how visitors use the Site through aggregated, anonymized analytics.
Ensuring the security and integrity of the Site.
Complying with applicable legal obligations.

4. Cookies

The Site may use cookies and similar technologies for essential functionality and to collect anonymous usage statistics. You can control cookies through your browser settings. Note that disabling cookies may affect certain features of the Site.

We do not sell personal data. We share data only in the following circumstances:

Service providers: trusted third parties that host or support the Site on our behalf, under confidentiality obligations.
Legal requirements: when required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Stratos Labs LLC, its users, or the public.
Business transfers: in connection with a merger, acquisition, or sale of all or a portion of our assets.

6. International Data Transfers

Stratos Labs LLC is organized in the United States. When you access the Site from outside the United States, your personal data may be transferred to and processed in the United States, where data protection laws may differ from those of your country.

For individuals in the European Economic Area, United Kingdom, or Switzerland, we rely on appropriate safeguards for international transfers, including standard contractual clauses where required.

7. Data Retention

We retain personal data only as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law. Contact inquiries are typically retained for up to three years for business continuity. Anonymous analytics data may be retained in aggregated form for longer periods.

8. Your Rights

Depending on your location, you may have the following rights with respect to your personal data:

Access: request a copy of the personal data we hold about you.
Rectification: request correction of inaccurate or incomplete data.
Erasure: request deletion of your personal data, subject to legal exceptions.
Portability: request a machine-readable copy of your data.
Objection: object to certain types of processing.
Withdrawal of consent: withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at contact@stratoslabs.pro. We will respond within the timeframe required by applicable law.

9. Children’s Privacy

The Site is not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us and we will promptly delete it.

10. Security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.

12. Contact

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at contact@stratoslabs.pro.